Wednesday, January 16, 2013

Outsourcing

Outsourcing

Outsourcing according to Wikipedia is the contracting out of a business process, which an organization may have previously performed internally or has a new need for, to an independent organization from which the process is purchased back as a service.

My experience with outsourcing as of today has not met my expectations. I find that   the service standards I try to give my clients is not being extended to me. For example "contact" is a week late as if I did not have anything else to do but wait.

May be I am being unrealistic. Let me know what "rocks your boat" about outsourcing.


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